§ 9-16-6. Alarm system standards.

A.

Alarm businesses which perform monitoring services must maintain for a period of at least one year following request for police dispatch to an alarm site, records relating to the dispatch. Those records are to be maintained June 1, 00:00 to May 31, 23:59. Records must include the name, address, and phone number of the alarm user, the alarm system zone(s), or point(s) activated, (if applicable), the time of the request for law enforcement dispatch and evidence that an attempt to verify was made to the alarm site prior to the request for law enforcement dispatch, where applicable. The alarm administrator may request copies of such records for individually named alarm users.

B.

If there is reason to believe that an alarm system is not being used or maintained in a manner that ensures proper operation and suppresses false alarms, the alarm administrator, or the alarm business may require a conference with the alarm user, the alarm business and/or the alarm administrator. If the alarm user or the alarm business is unwilling to resolve the problem, the alarm site permit shall be revoked and the alarm system shall be disconnected from the monitoring station. Audible and visual devices will be disconnected. The permit will not be reinstated until a designated qualifying agent duly licensed under the provisions of this chapter certifies that the system has been brought up to current acceptable industry standards.

(Code 1985, § 28-131; Ord. No. 4640, § 1, 1-19-1999)